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Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Hi! I am trying to reset/erase all content of my Iphone 11 but when I proceed, it tells me to input my Apple ID password, or "Enter Apple ID password for "" to turn off find my and activation lock" to be exact. How to solve this? I bought this device from another person and there was no problem until this. When I tried to erase content the first time, I did not encounter this problem.
iPhone 11
MichaelJohnAnthony Said:
"RESET/ERASE ALL CONTENT ISSUES: Hi! I am trying to reset/erase all content of my Iphone 11 but when I proceed, it tells me to input my Apple ID password, or "Enter Apple ID password for "" to turn off find my and activation lock" to be exact. How to solve this? I bought this device from another person[...]"
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Why the Message?:
You are getting this message because the seller new set it up properly prior to selling it to you. This is the site they should have used: What to do Before you Sell, Give Away, or trade in your iPhone, iPad, or iPod touch - Apple Support. The seller should have known better.
MichaelJohnAnthony Said:
"RESET/ERASE ALL CONTENT ISSUES: Hi! I am trying to reset/erase all content of my Iphone 11 but when I proceed, it tells me to input my Apple ID password, or "Enter Apple ID password for "" to turn off find my and activation lock" to be exact. How to solve this? I bought this device from another person[...]"
-------
Why the Message?:
You are getting this message because the seller new set it up properly prior to selling it to you. This is the site they should have used: What to do Before you Sell, Give Away, or trade in your iPhone, iPad, or iPod touch - Apple Support. The seller should have known better.
RESET/ERASE ALL CONTENT ISSUES
