Input Access Code - When Display is not working

Hi,

Iphone 11 display not responding!


My screen is stopped working, I know my code but because of the display is not responding I can`t type my code. Use the OTG cable with a keyboard but, the keyboard is useless unless you enable the accessories in your settings. due to the fact I can`t access my phone, I can`t adjust this setting too. dioes someone has any idea how I can get into my phone so I can at least make a backup for my new phone.

Posted on Sep 10, 2022 5:58 AM

Reply
2 replies

Sep 10, 2022 6:33 AM in response to LD150

Thanks for your information,

Latest backup is almost 1 year ago, this will not be an option for me.

I didn`t understand the point that you need to go to your factory settings if the display is replaced. Why should you do that?

I`m trying to find a way to access my phone settings to unlock the accessory use. There is a possibility to use external devices to select your code. once I have that I can connect it to my iTunes to take a backup.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Input Access Code - When Display is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.