The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My husband, 84, and I, 78, bought 13ProMax iPhones during the pandemic when Apple support was "15. minutes or less" of time with a specialist. We met once and were overwhelmed with too much information in too little time. Is Apple offering in-store, in-person iPhone training for seniors? If so, how can my husband and I access this training? We have become frustrated with our inability to fully use these new phones.
iPhone 13 Pro Max
Use the Get Support link at the top of this page to see if you can schedule a 90 minute one-on-one session with a specialist.
Before COVID I taught iPhone classes for AARP, but that was suspended. We’re trying to restart them, but it probably won’t happen for a while, partly because our training material is no so out of date with iOS updates.
Have you tried reading the manual→iPhone User Guide - Apple Support
BTW, age is not relevant. I am older than either of you 😏
Thanks for your sage advice. Will follow thru. About being the older one: I find it’s a dubious honor at this age when we’re all pretty much dealing with not only similar end-of-life physical issues but also cognitive issues that make it difficult for some of us to learn new software and new devices. Thanks again for reaching out to help.
iPhone training for seniors
