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how to turn on a disabled iPhone

Hello. I was gifted a refurbished iPhone 10 but when I turn it on it says "iPhone Unavailable." It was an old phone from my older brother. Please advise what steps I can take to access this iPhone.


Thank you,

Jeremy Bautista

iPhone X

Posted on Sep 10, 2022 12:05 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2022 12:06 PM

If your device has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

1 reply
Question marked as Top-ranking reply

Sep 10, 2022 12:06 PM in response to kilusan

If your device has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

how to turn on a disabled iPhone

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