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App download

I have tried to download apps but it tells me that my account is suspended can you advise what is the issue

iPhone 5c, iOS 10

Posted on Sep 10, 2022 2:39 PM

Top-ranking reply

Level 10

472,707 points

Posted on Sep 10, 2022 2:43 PM

Suspended or disabled? If disabled, you will need to contact Apple Support. See instructions in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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