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not able to add card

Hi,


I am unable to add my credit card in the wallet.


Can you please support to fix it?


Thank you

Best regards

Namjoo Seo

iPhone X

Posted on Sep 10, 2022 8:24 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2022 8:56 PM

Hi namjoo75,

Welcome to the Apple Community.


We are all Apple users, like yourself, and would like to help you add that card.


You might need to check you are in a country, and with a bank, that supports Apple Pay:

Countries and regions that support Apple Pay – Apple Support


Then:

Adding credit / debit cards, is a little different from where you were trying *store cards etc.), in your screen shot.


Apple Support's article: Set up Apple Pay – Apple Support

says:

Add a new card on your iPhone

    1. In the Wallet app, tap the Add button .
    2. Tap Debit or Credit Card.
    3. Tap Continue.
    4. Follow the steps on the screen to add a new card. If prompted, choose your bank or card issuer from the list or find them using the search bar.
    5. Verify your information with your bank or card issuer. They may ask you to provide additional information or to download an app before approving your card for use with Apple Pay.


All the best :-)

5 replies
Question marked as Top-ranking reply

Sep 10, 2022 8:56 PM in response to namjoo75

Hi namjoo75,

Welcome to the Apple Community.


We are all Apple users, like yourself, and would like to help you add that card.


You might need to check you are in a country, and with a bank, that supports Apple Pay:

Countries and regions that support Apple Pay – Apple Support


Then:

Adding credit / debit cards, is a little different from where you were trying *store cards etc.), in your screen shot.


Apple Support's article: Set up Apple Pay – Apple Support

says:

Add a new card on your iPhone

    1. In the Wallet app, tap the Add button .
    2. Tap Debit or Credit Card.
    3. Tap Continue.
    4. Follow the steps on the screen to add a new card. If prompted, choose your bank or card issuer from the list or find them using the search bar.
    5. Verify your information with your bank or card issuer. They may ask you to provide additional information or to download an app before approving your card for use with Apple Pay.


All the best :-)

not able to add card

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