Refund payment

A payment of 5.99 keeps coming out of my account

Posted on Sep 11, 2022 4:39 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2022 5:33 AM

Was it a subscription?


If the subscription isn't billed through Apple:


Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.


On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.


Resources:

View Purchase History.

▷ Cancel a Subscription.

Confirm charges on your billing statement.

Billing and Subscriptions.

Returns & Refunds.

Request a Refund.

▷ Check Refund Status.



Need more help?

1 reply
Question marked as Top-ranking reply

Sep 11, 2022 5:33 AM in response to Coxhouse

Was it a subscription?


If the subscription isn't billed through Apple:


Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.


On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.


Resources:

View Purchase History.

▷ Cancel a Subscription.

Confirm charges on your billing statement.

Billing and Subscriptions.

Returns & Refunds.

Request a Refund.

▷ Check Refund Status.



Need more help?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Refund payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.