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My built-in camera doesn't work. I've tried resetting SMC and even reinstalled MacOS but still doesn't work. On System Reports -> Hardware, it still detects my camera. When opening Photobooth, my camera is on and has its green light, but no image is shown.
MacBook Pro 13″, macOS 12.5
jordan_maheswara wrote:
Thank you so much! After doing the reset and opening Photobooth, it says "There is no connected camera" with a green flashing lights. Now I know that it's a hardware problem.
Can you run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.
Use Apple Diagnostics to test your Mac
Use Apple Diagnostics to test your Mac - Apple Support
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Service & Repair - Apple Support
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
jordan_maheswara wrote:
Thank you so much! After doing the reset and opening Photobooth, it says "There is no connected camera" with a green flashing lights. Now I know that it's a hardware problem.
Can you run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.
Use Apple Diagnostics to test your Mac
Use Apple Diagnostics to test your Mac - Apple Support
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Service & Repair - Apple Support
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
jordan_maheswara wrote:
My built-in camera doesn't work. I've tried resetting SMC and even reinstalled MacOS but still doesn't work. On System Reports -> Hardware, it still detects my camera. When opening Photobooth, my camera is on and has its green light, but no image is shown.
Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
(get at least two-three rounds of the chimes when holding the NRAM Reset)
Thank you so much! After doing the reset and opening Photobooth, it says "There is no connected camera" with a green flashing lights. Now I know that it's a hardware problem.
I didn't get any error codes unfortunately
My MacBook Pro 2017 camera doesn't work.
