Apple Event: May 7th at 7 am PT
My app store wont let me download/update anything it keeps telling me somebody in my family plan has a billing problem and telling me to ask them to update their billing information ive ask everybody in my family plan to update their family plan and its still not letting me download or update anything.
iPhone 12, iOS 15
That alert tells me that the family organizer has a defaulted payment on a family member's previous purchase and the plan is frozen until the organizer speaks directly to Apple and resolves the defaulted payment.
1-800-MY-APPLE
M1 Mac mini, macOS 12.5; Watch, series 5 GPS/cellular, watchOS 8.7; iPad Pro 2nd Gen, iPadOS 15.6; iPhone 12 Pro, iOS 16; TV 4th Gen, tvOS 15.6; HomePods, audioOS 15.5.1 and Airport Express w/ Airplay 2
That alert tells me that the family organizer has a defaulted payment on a family member's previous purchase and the plan is frozen until the organizer speaks directly to Apple and resolves the defaulted payment.
1-800-MY-APPLE
M1 Mac mini, macOS 12.5; Watch, series 5 GPS/cellular, watchOS 8.7; iPad Pro 2nd Gen, iPadOS 15.6; iPhone 12 Pro, iOS 16; TV 4th Gen, tvOS 15.6; HomePods, audioOS 15.5.1 and Airport Express w/ Airplay 2
App store
