Not working properly

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Level 1

4 points

Not working properly

I’ve had this phone for a little over a year and for some reason this past month it has been acting up. It says I have service, yet I can’t look things up, message, call, or do anything unless I’m connected to WiFi and even then it doesn’t really work. I have unlimited data. I know that it is not my phone plan because everyone else on the plan doesn’t have these issues. It’s making so I can’t do my everyday life because I can’t call or search things. I’m wondering how I get this fixed. I have an IPhone 11. Thanks for the help

iPhone 11, iOS 15

Posted on Sep 11, 2022 9:55 PM

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Answer 1

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,900 points

Sep 11, 2022 10:02 PM in response to Koda-spencer

If you see No Service or Searching on your iPhone or iPad

Check your coverage area. Make sure that you're in an area with cellular network coverage. ...
Restart your iPhone or iPad. Restart your device. ...
Check for a Carrier Settings update. ...
Take out the SIM card. ...
Reset your Network Settings. ...
Update your iPhone or iPad. ...
Contact your carrier. ...
Get more help.

If you see No Service or Searching on your iPhone or iPad ...

Remove your SIM card from the SIM card tray and then put the SIM card back. ... Make sure that the SIM tray closes completely and isn't loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.

If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...

Learn what to do if you see a SIM not supported alert.

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Answer 2

Sep 11, 2022 10:02 PM in response to Koda-spencer

Check your iPhone settings

Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's turned off. Check for any blocked phone numbers.

If you can't make or receive calls on your iPhone - Apple Support

Can't send or receive message then try these steps first

Restart your device: ...
Check your network connection. ...
Check with your carrier to see if the type of message you're trying to send, like MMS or SMS, is supported.
If you're trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging.

More items...•

If you can't send or receive messages on your iPhone, iPad, or ...

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