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caspybara Author

Level 1

9 points

can’t verify payment method

i haven’t been able to make purchases anymore and i get requested to verify my payment information but everytime i try to it fails. i’ve used this card for years and never had any issues until now

iPhone 12 mini

Posted on Sep 12, 2022 3:04 AM

Top-ranking reply

brbo

Level 8

45,189 points

Posted on Sep 12, 2022 5:33 PM

Hi caspybara,

Welcome to the Apple Community.

We are all Apple users, like yourself, so have no way of accessing your account details.

Eg: You might want to check the expiry date you have listed for your card, in your Apple ID account, is current.

Apple Support have an article online to help you:

Change, add, or remove Apple ID payment methods - Apple Support

Else,

Your card-provider may have made changes to the way Visa cards are used.

Sometimes increased security reasons bring changes.

I see you posted this in the "Set Up Apple Pay" Community:

Seems your card is not yet linked to Apple Pay.

If you want to use Apple Pay, the set-up process verifies your card with your credit-provider.

If you want to add your card to wallet to use with Apple Pay:

(NB: You may need to update your device to the latest iOS version)

See Apple Support's article: How to: Set up Apple Pay

Hope this is helpful to you :-)

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