The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I phone 12 I have received replacement refurbished phone which has same problems. Paying for extra warranty but my question is that how good is warranty if they are not going to let me change the phone because of the problems I don’t want the same phone
iPhone 12, 15
All warranties are on specific models.
The warranty specifically states any replacement will be the same model of device.
You are not going to get an upgrade or newer model than the one you own.
gita161 wrote:
I phone 12 I have received replacement refurbished phone which has same problems. Paying for extra warranty but my question is that how good is warranty if they are not going to let me change the phone because of the problems I don’t want the same phone
this is a user to user technical forum there is no Apple here.
iPhone 12 replacement also have problems. What is the use of warranty if it didn’t help you
