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I cannot remember my password to open my MacBook Air

I am stuck bc I cannot recall my password. Then I went thru to reinstall Mac OS and it asks for the same password.. I tried my Apple ID and that didn’t work there. What do I do?

MacBook Air 13″, 10.10

Posted on Sep 12, 2022 12:19 PM

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Question marked as Best reply

Posted on Sep 12, 2022 1:02 PM

try these instructions: https://support.apple.com/en-us/HT202860


2 replies

Sep 12, 2022 2:12 PM in response to loreta57

Reset Computer Password  for the Administrator Account Password


Intel Computer


1 - Restart computer and immediately hold the two keyboard combo Command  r 


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 / M2 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

I cannot remember my password to open my MacBook Air

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