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User profile for user: franduz
franduz Author
User level: Level 1
8 points

homekit not working

HomeKit works fine when I’m home, but will not respond at all when I’m off my home wifi and on LTE or 5G. Went thru everything possible with Apple support to no avail. Was told to wait for the new update and that should take care of it. Just updated to ios15.7 and that did not do anything for me. Then updated to ios16. Still the same. AppleKit just will not work when off the home wifi. 


Any ideas.?


FYI,, When using Google Home, all works perfectly. Maybe Apples HomeKit was not meant to be.

Posted on Sep 12, 2022 2:39 PM

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User profile for user: stevejobsfan0123
stevejobsfan0123
User level: Level 9
54,453 points

Posted on Sep 12, 2022 3:43 PM

Got it. At this point I'd probably try removing the Apple TV from your home and then adding it again.


In the Home app, tap and hold on the Apple TV. Tap Accessory Details. Scroll to the bottom, and tap Remove Accessory. Then add it to your home again. Make sure it gets set up as a hub again per: Set up your HomePod, HomePod mini, Apple TV, or iPad as a home hub - Apple Support


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User profile for user: stevejobsfan0123
stevejobsfan0123
User level: Level 9
54,453 points

Sep 12, 2022 3:43 PM in response to franduz

Got it. At this point I'd probably try removing the Apple TV from your home and then adding it again.


In the Home app, tap and hold on the Apple TV. Tap Accessory Details. Scroll to the bottom, and tap Remove Accessory. Then add it to your home again. Make sure it gets set up as a hub again per: Set up your HomePod, HomePod mini, Apple TV, or iPad as a home hub - Apple Support


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User profile for user: franduz
franduz Author
User level: Level 1
8 points

Sep 12, 2022 6:51 PM in response to stevejobsfan0123

It’s working.


As previously mentioned. I have 2 Apple TVs.  Model: A1626 and Model: A1842.


Setting on A1842 (living rm tv) is CONNECTED on My Home Hub.

Setting on A1625 (bedroom tv) is DISABLED on My Home Hub.


With the Setup this way, everything shows and works normal. No problems.


It will NOT work if the two are reversed. 


A1625 (bedroom tv) is supposed to be a 4th generation, but it has to be DISABLED in My Home Hub Settings in order for HomeKit to work on my iPhone-13 mini. 



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homekit not working

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