Move goal isn’t working

Why isn’t my move goal ring doing anything?

Apple Watch Series 7, watchOS 8

Posted on Sep 12, 2022 5:58 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2022 11:30 AM

Hey mistyfromsalem,


It sounds like you're having issues with the move ring not properly progressing.


We have some steps to suggest that may help to resolve the issue.


First, we'd recommend trying the steps in this article as it provides settings to check and steps to calibrate your Apple Watch which could help resolve that: Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support


"Check your settings

To make sure that your Apple Watch can get the information it needs, check these settings on your iPhone:

  1. On your iPhone, open the Settings app.
  2. Tap Privacy > Location Services. 
  3. Make sure that Location Services is turned on.
  4. Scroll down, then tap System Services. 
  5. Make sure that Motion Calibration & Distance is turned on.
  6. Continue with the steps below.


Outdoor Walk workout on watch with light pink band.

Calibrate your Apple Watch

  1. While wearing your Apple Watch, go to a flat, open outdoor area that offers good GPS reception and clear skies. 
  2. If you have Apple Watch Series 2 or later, you just need your Apple Watch. If you have Apple Watch Series 1 or earlier, bring your iPhone for GPS. Hold your iPhone in your hand, or wear it on an armband or waistband.
  3. Open the Workout app. To start, tap Outdoor Walk or Outdoor Run. To set a goal before starting, tap the ... icon.
  4. Walk or run at your normal pace for about 20 minutes."


If that doesn't help, we'd suggest checking for and installing any updates that may be available for your Apple Watch and your paired iPhone. These articles explain how:


Update your iPhone or iPad - Apple Support


Update your Apple Watch - Apple Support


We also suggest restarting both devices to see if that helps:


Restart your iPhone - Apple Support


Restart your Apple Watch - Apple Support


Thanks!


1 reply
Question marked as Top-ranking reply

Sep 15, 2022 11:30 AM in response to mistyfromsalem

Hey mistyfromsalem,


It sounds like you're having issues with the move ring not properly progressing.


We have some steps to suggest that may help to resolve the issue.


First, we'd recommend trying the steps in this article as it provides settings to check and steps to calibrate your Apple Watch which could help resolve that: Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support


"Check your settings

To make sure that your Apple Watch can get the information it needs, check these settings on your iPhone:

  1. On your iPhone, open the Settings app.
  2. Tap Privacy > Location Services. 
  3. Make sure that Location Services is turned on.
  4. Scroll down, then tap System Services. 
  5. Make sure that Motion Calibration & Distance is turned on.
  6. Continue with the steps below.


Outdoor Walk workout on watch with light pink band.

Calibrate your Apple Watch

  1. While wearing your Apple Watch, go to a flat, open outdoor area that offers good GPS reception and clear skies. 
  2. If you have Apple Watch Series 2 or later, you just need your Apple Watch. If you have Apple Watch Series 1 or earlier, bring your iPhone for GPS. Hold your iPhone in your hand, or wear it on an armband or waistband.
  3. Open the Workout app. To start, tap Outdoor Walk or Outdoor Run. To set a goal before starting, tap the ... icon.
  4. Walk or run at your normal pace for about 20 minutes."


If that doesn't help, we'd suggest checking for and installing any updates that may be available for your Apple Watch and your paired iPhone. These articles explain how:


Update your iPhone or iPad - Apple Support


Update your Apple Watch - Apple Support


We also suggest restarting both devices to see if that helps:


Restart your iPhone - Apple Support


Restart your Apple Watch - Apple Support


Thanks!


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Move goal isn’t working

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