Removing content from old iphone
I got a new iPhone and want to remove all the pics and contacts from my old phone before sending it back. How do I do this without removing these things from my new phone?
iPhone 11 Pro Max, iOS 15
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I got a new iPhone and want to remove all the pics and contacts from my old phone before sending it back. How do I do this without removing these things from my new phone?
iPhone 11 Pro Max, iOS 15
Ramgermom Said:
"Removing content from old iphone: I got a new iPhone and want to remove all the pics and contacts from my old phone before sending it back. How do I do this without removing these things from my new phone?"
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Reset this iPhone:
So, do you not want to back up this data? If so, skip the backup, and just perform the format. Perform as instructed here, including the iCloud sign out: What to do Before you Sell, Give Away, or Trade In your iPhone, iPad, or iPod touch - Apple Support
Ramgermom Said:
"Removing content from old iphone: I got a new iPhone and want to remove all the pics and contacts from my old phone before sending it back. How do I do this without removing these things from my new phone?"
-------
Reset this iPhone:
So, do you not want to back up this data? If so, skip the backup, and just perform the format. Perform as instructed here, including the iCloud sign out: What to do Before you Sell, Give Away, or Trade In your iPhone, iPad, or iPod touch - Apple Support
Hello Ramgermom, This Apple Support page on transferring data from old iPhone to new iPhone should help. Also once you complete that on your old iPhone go to Settings > General > scroll down to the bottom of screen and select "Transfer or Reset IPhone to get it ready for a new owner or trade in.
Use Quick Start to transfer data to a new iPhone or iPad - Apple Support
Removing content from old iphone