Can't update to iOS 16 using iTunes

It may be necessary to update iTunes to the new version (iTunes 12.12.5.8) that was released today, 13th September. See the comment from a very knowledgeable user, tt2, in this post; Do I need to update my older version of i… - Apple Community.

I think the link in his post is to 12.12.4.1, not the new version.

However, note that you may not yet be able to get the new version; I've just tried but iTunes informs me that 12.12.4.1 is the current version. If you encounter this, try again tomorrow. Even though iTunes 12.12.5.8 is officially available, and "adds support for new devices", it may take a day or two before you can download it. This is likely to be in order to prevent the server being overloaded.

Hi,

Those to links resolve to:

https://secure-appldnld.apple.com/itunes12/012-67782-20220909-091C2557-7D04-4926-AD36-CE1EC201A92D/iTunes64Setup.exe

https://secure-appldnld.apple.com/itunes12/012-67784-20220909-258DB4D7-2141-4853-BAE8-1C21EECA32EE/iTunesSetup.exe

respectively (at least for me), indicating build dates of 2022-09-09, and when downloaded show a file version of 12.12.5.8.

Apple Software Update doesn't necessarily fetch the newest versions immediately. Presumably Apple have some way of spreading out the load.

tt2

Use the first one for 64-bit iTunes, the second for 32-bit. They install over your existing copy just as they would if you use Apple Software Update, or download from iTunes - Apple. iOS device backups are preserved. They won't install if you currently have a copy of iTunes that was installed via the Microsoft Store.

tt2

Thanks tt2.

I can wait though. I was trying it in order to respond to the posts.

turingtest2 wrote:

Apple Software Update doesn't necessarily fetch the newest versions immediately. Presumably Apple have some way of spreading out the load.

I'm sure they do.

the fiend

The two different versions store backup data in slightly different places and I don't think one knows about the other, so it might be best to stick to the current version unless you're really keen to update. Assuming your device is behaving normally now you could swap and then immediately backup again before tying to upgrade iOS. FWIW I recommend having backups in both iTunes & iCloud in case one doesn't want to restore when the time actually comes.

tt2

pakipower786 wrote:

Should I uninstall and reinstall or should I just wait for Apple to push out the new version themselves?

Just so that you know, I am currently downloading iTunes 12.12.5 this morning.

So although the update was released on 13th September, it has taken until the 16th before I could download it here in the UK.

(Download complete, I now have to restart my computer in order for the install to be fully implemented.)

Which version of iTunes does iTunes say? Look in Help/About iTunes.

Note; "the latest version" is not sufficient, we need to know which version it is.