my Son has an iPad. We are not on the same Apple ID due to my iPhone sharing photos even tho it was off. So now my son has apparently purchased Roblox games and it’s excessive. $18-200 a day. My son is not with me and at his moms. She don’t care so it’s not anything I can do but just cancel my card. Why is Roblox charging like this?
iPad, iPadOS 15
Hey RichieSSZ28,
One way to prevent this would be to set up parental controls on your son’s device. Specifically, you’d want to prevent iTunes & App Store purchases. Here’s how:
1. Go to Settings and tap Screen Time.
2. Tap Content & Privacy Restrictions. If asked, enter your passcode.
3. Tap iTunes & App Store Purchases.
4. Choose a setting and set to Don't Allow.
Use parental controls on your child's iPhone, iPad, and iPod touch
Take care.
Hey RichieSSZ28,
It still sounds like using the Ask to Buy feature may be the best option in this scenario. Here’s how:
1. Open the Settings app.
2. Tap your name.
3. Tap Family Sharing.
4. Tap Ask to Buy.
5. Tap your family member's name.
6. Use the toggle to turn on or turn off Ask to Buy.
Approve what kids buy with Ask to Buy - Apple Support
Combine that with the steps in here to prevent in-app purchases using Screen Time:
1. Go to Settings > Screen Time, then tap Turn on Screen Time. If you already had Screen Time turned on, skip to step 3.
2. Tap Continue, then choose "This is My [device]" or "This is My Child's [device]."
• If you're the parent or guardian of your device and want to prevent another family member from changing your settings, tap Use Screen Time Passcode to create a passcode, then re-enter the passcode to confirm. In iOS 13.4 and later, after you confirm your passcode you'll be asked to enter your Apple ID and password. This can be used to reset your Screen Time passcode if you forget it.
• If you're setting up Screen Time on your child's device, follow the prompts until you get to Parent Passcode and enter a passcode. Re-enter the passcode to confirm. In iOS 13.4 and later, after you confirm your passcode you'll be asked to enter your Apple ID and password. This can be used to reset your Screen Time passcode if you forget it.
3. Tap Content & Privacy Restrictions. If asked, enter your passcode, then turn on Content & Privacy.
4. Tap iTunes & App Store Purchases.
5. Tap In-app Purchases and set to Don't Allow.
Prevent in-app purchases from the App Store
Take care.
Thanks. My son lives with his mom. So when I did what you are stating. He was unable to download free games as well. I didn’t know why nor did I find out. So I unlocked it to allow him to at least download a few games that are free and I would monitor if he paid. He is not paying now. But the Roblox is repeatedly charging me at ranges from $9.99 to $39.99 each day. I’ve requested this to stop with apple and they refunded me the first time but now it’s happening again. My bank won’t do anything. It’s so bad that it drains my account to zero to insufficient funds but still clears with apple putting my account in negative. I just claimed 250 items to be refunded due to his account charging so sporadically. I do not know the amount bc I’m away from home to view it clearly. I just know my account needed to be funded. That’s when I saw it. It’s crazy.
How to stop abusive charges? Roblox won’t stop.
