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User profile for user: iQuai
iQuai Author
User level: Level 1
4 points

iPhone 5s won’t update to iOS 12

iPhone 5s currently running on ios 8.1.3, tried updating via computer but still unable to update to iOS 12. Either I get a network timed out error, or it wasn’t able to, I’m curious if there’s a different way to go about this

Posted on Sep 13, 2022 4:12 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
417,278 points

Posted on Sep 13, 2022 4:32 AM

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
417,278 points

Sep 13, 2022 4:32 AM in response to iQuai

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


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iPhone 5s won’t update to iOS 12

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