IsmosisT Author

Level 1

5 points

black screen after IOS 16 update

Yesterday, I updated the iphone 12 pro max of my wife to ios 16 but after installing the update the screen when black. the screen is still responding and the phone can be unlocked with face ID or passcode by guessing the position of the keys. The phone can also receive call and notification and itunes still recognises the iphone and shows iphone updated to ios 16.

I have tried all the tricks about forced restart but the screen is still black.

Please assist.

iPhone 12 Pro Max

Posted on Sep 13, 2022 4:59 AM

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4 replies

Sep 15, 2022 3:24 PM in response to IsmosisT

Hello IsmosisT,

We would try following these steps found at If your iPhone won't turn on or is frozen - Apple Support to restart the iPhone:

1. Press and quickly release the volume up button.

2. Press and quickly release the volume down button.

3. Press and hold the side button until you see the Apple logo.

4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.

5. If your phone still doesn't turn on, contact Apple Support.

As the last step mentions, if you continue to have an issue, we would suggest you reach out to Apple Support: Get Support

Have a good day.

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IsmosisT Author

Level 1

5 points

Oct 12, 2022 1:46 PM in response to João135

Hello

I was forced to downgrade to iOS 15 to recover the iPhone

for this I used a third party app called tenorshare ireboot .

Hope this helps

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Level 1

12 points

Oct 12, 2022 1:34 PM in response to IsmosisT

Did you find a solution for this?

Thanks !

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Level 1

12 points

Oct 12, 2022 1:59 PM in response to IsmosisT

Thanks for the quick reply.

That's what I did, but now i need iOS 16 to pair with my Apple Watch so I have no idea what to do.

Will search for an answer and if I find It I'll let you know.

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black screen after IOS 16 update

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