Charged without Permission?

I didn’t know Apple Music costed money and it did not even tell me that I was going to get charged 9.99 a month until I checked my billing history. If I didn’t consent to being charged 9.99 a month can they still charge me for that?

iPhone XR, iOS 15

Posted on Sep 13, 2022 8:38 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2022 9:02 AM

You consented the moment you subscribed to it even if you did to know what you were doing.

However it specifically tells you it will cost money, since you need to select a subscription type before it starts.


You can, however, cancel it, and request a refund, but ignorance may not be a valid excuse to get a refund.

Link-> If you want to cancel a subscription from Apple - Apple Support

Link-> Request a refund for apps or content that you bought from Apple - Apple Support



2 replies
Question marked as Top-ranking reply

Sep 13, 2022 9:02 AM in response to Mattcheww

You consented the moment you subscribed to it even if you did to know what you were doing.

However it specifically tells you it will cost money, since you need to select a subscription type before it starts.


You can, however, cancel it, and request a refund, but ignorance may not be a valid excuse to get a refund.

Link-> If you want to cancel a subscription from Apple - Apple Support

Link-> Request a refund for apps or content that you bought from Apple - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Charged without Permission?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.