No Recent Calls Showing

With the recent 16.0 update,my Recent Calls have Disappeared, WHY ?


How can I fix This ?

iPhone XR

Posted on Sep 13, 2022 8:59 AM

Reply
4 replies

Sep 15, 2022 5:20 PM in response to niner3014

Hello niner3014,


It sounds like you're missing call history on your iPhone after updating the software. Do you recall if you previously had iCloud Drive enabled? We ask since this is mentioned in the article below, to help keep your history updated across devices.


View and delete the call history on your iPhone - Apple Support


To keep call history up to date across all devices, turn on iCloud Drive.


Please let us know your findings and if enabling this feature helps.


Best regards.

Sep 15, 2022 6:14 PM in response to niner3014

Hello niner3014,


Are you using a VPN or profile that affects connectivity with your iPhone? If so, remove the VPN or profile, reset the network settings on your iPhone, and then test the behavior to help troubleshoot.


Here's a helpful article showing how to delete the VPN and profile, and reset the network settings:


Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support


"On iPhone, iPad and iPod touch: Learn how to delete apps and configuration profiles. If you delete VPN, security or networking apps, also reset your device's network settings."


If the issue persists, reach out to Apple Support for further assistance: Contact Apple for support and service - Apple Support


Kind regards.

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No Recent Calls Showing

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