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iOS 16 update = dead phone

Upgraded iPhone 13 pro to iOS 16. Worked fine for a couple hours, sorta sluggish. Now phone is Dead. Won’t reset, won’t respond when plugged into iTunes, nada. Black screen. Won’t respond to lost my iPhone, shows that it went offline 45 minutes prior. Can’t get appointment st Genius Bar until Thursday late. Any ideas?

Posted on Sep 13, 2022 4:30 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2022 4:31 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

(3)  If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support


Axel F.

3 replies
Question marked as Top-ranking reply

Sep 13, 2022 4:31 PM in response to SkippySD

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

(3)  If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support


Axel F.

iOS 16 update = dead phone

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