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I can’t log in to my computer

It doesn’t show the ? Sign I even restarted don’t know else to do?

iMac (24-inch, M1, 2021, 2 ports)

Posted on Sep 13, 2022 7:50 PM

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Question marked as Best reply

Posted on Sep 13, 2022 7:59 PM

Marper09 Said:

"I can’t log in to my computer: It doesn’t show the ? Sign I even restarted don’t know else to do?"

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Troubleshooting a Mac with a Question Mark:


Learn form This:

First off, learn from this, knowing to always back up your Mac every so often, so that you a have something to restore your Mac from, for instances such as this.


So, Three Things...

I. Go here: If your Mac Starts Up to a Question Mark - Apple Support


II. Re-Mount the Drive:

Boot into Recovery Mode (Intel or Silicon) . Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.


III. If Neither of the Above Works...

Reinstall the macOS:

Go Here: How to reinstall macOS from macOS Recovery - Apple SupportImportant: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once more.

1 reply
Question marked as Best reply

Sep 13, 2022 7:59 PM in response to Marper09

Marper09 Said:

"I can’t log in to my computer: It doesn’t show the ? Sign I even restarted don’t know else to do?"

-------


Troubleshooting a Mac with a Question Mark:


Learn form This:

First off, learn from this, knowing to always back up your Mac every so often, so that you a have something to restore your Mac from, for instances such as this.


So, Three Things...

I. Go here: If your Mac Starts Up to a Question Mark - Apple Support


II. Re-Mount the Drive:

Boot into Recovery Mode (Intel or Silicon) . Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.


III. If Neither of the Above Works...

Reinstall the macOS:

Go Here: How to reinstall macOS from macOS Recovery - Apple SupportImportant: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once more.

I can’t log in to my computer

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