I am trying to add my new card, have moved to UAE and it’s Mastercard and your system is not accepting it , why would this be ?

Hi lizaan96,

Thanks for coming to Apple Support Communities for help today.

Your Apple ID must be using the same country as your payment method. It sounds like you will need to change your Apple ID country or region as described here: Change your Apple ID country or region.

Before you do this certain requirements need to be met as described under "What to do before you change your country or region".

1. Spend any Apple ID balance.
2. Cancel subscriptions with Apple or wait until they end.
3. Preorders, season passes and movie rentals need to complete.
4. Have a new payment method installed.
5. Redownload your content as it may not be available in your new region.

Once these requirements are met, follow:

"Use your iPhone, iPad, or iPod touch to change your region

1. Open the Settings app. 
2. Tap your name, then tap Media & Purchases.
3. Tap View Account. You might be asked to sign in.
4. Tap Country/Region.
5. Tap Change Country or Region.
6. Tap your new country or region, then review the Terms & Conditions.
7. Tap Agree in the upper-right corner, then tap Agree again to confirm.
8. Select a payment method and enter your new payment information and billing address, then tap Next. You must enter a valid payment method for your new country or region.* Learn more about how to change or remove your payment information. "

If you run into any issues, the billing experts here can help: Apple Support.

Have a fantastic day!

Hey lizaan96,

Happy to hear that! Thanks for letting us know.

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Have a great week.