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My iPhone 12 screen is black

How do I fix my iPhone 12 if the screen is black


Posted on Sep 14, 2022 4:21 AM

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Question marked as Top-ranking reply

Posted on Sep 14, 2022 4:23 AM

No idea about that. Try a forced retstart of your device using these instructions:--> Force restart iPhone – Apple Support

If the issue persists, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Sep 14, 2022 4:23 AM in response to davena1974

No idea about that. Try a forced retstart of your device using these instructions:--> Force restart iPhone – Apple Support

If the issue persists, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My iPhone 12 screen is black

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