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Ipad activation

I've an iPad and I don'know which apple account in it. How can I reactivate it?

iPad mini Wi-Fi + Cellular (MM)

Posted on Sep 14, 2022 4:58 AM

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2 replies

Sep 15, 2022 7:53 AM in response to pinar76

Presumably your iPad is Activation Locked. If so, you should see a clue on the screen - which for the bona-fide owner of the iPad, it should be possible to identify the email address that identifies the AppleID account.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


However, recovery of the AppleID credentials should be possible…


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


Sep 15, 2022 7:46 AM in response to pinar76

If you mean you have multiple AppleIDs and you do not

know which one was used to activate the iPad, cycle

through your AppleIDs until you enter the one used to

activate the iPad.


If you mean you have an iPad and do not know the AppleID

and passcode used to initiate the Activation Lock:

1] if purchased 2cd hand/used/received as a gift, ask the person

you got the iPad from for assistance or return it for a refund; or

2] if you were the original purchaser, use this link to start the

process:

Activation Lock page: https://al-support.apple.com/#/getsupport


There is no workaround for the security features of Activation Lock.


If none of this applies to your case, provide more information so

someone may offer a solution.



Ipad activation

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