Payment information

Try signing in online to your Apple ID account, and checking all your details are correct,

(eg: check "payment methods" > "manage payment methods" and check card expiry date etc.)

Apple ID Log-in 

https://appleid.apple.com

If needed:

What to do:: If you forgot your Apple ID email address or phone number - Apple Support

What to do: If you forgot your Apple ID password - Apple Support

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or

See if this Apple Support article helps:

Change, add, or remove Apple ID payment methods - Apple Support

All the best :-)