Organization login does not appear when trying to add exchange-account to mail on MacOS

Hi,


My workplace (using Exchange) recently added two step verification on our accounts, and ever since (before it worked without problems) I have been unable to access the account from the mail-app, or get the calendar on my personal Mac. I can add it on my iPhone, but when my workplace-sign in is supposed to pop up on my Mac, all I get is a blank screen (see attached image).


Does anyone know how to fix this? I found a similar post in the Apple Support Community but I can't see any follow-ups on how to solve this. Thank you.

MacBook Pro 14″, macOS 12.6

Posted on Sep 14, 2022 1:10 PM

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Sep 18, 2022 12:42 PM in response to emanuelfromitaly

Hey emanuelfromitaly,


We'd be happy to point you in the best direction for support. If this behavior is specific to logging into your work exchange account, it'd be best to work with your IT department from here.


For all the information we have available regarding adding an email account on your Mac's Mail app, please review: Add an email account to Mail on your Mac - Apple Support


If you're trying to login to Outlook with your Exchange account on Mac, you may also want to check out the following Microsoft support resource: I can't connect to my Exchange account in Outlook for Mac


We hope this info helps out


Take care!


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Organization login does not appear when trying to add exchange-account to mail on MacOS

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