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Unable to download a PDF file on iPad

When I visited a website which is a government website of Saudi Arabia " using Safari app on my IPAD to download and print a PDF file, but I kept getting an infinite loop without taking any action. On another hand if I use my MAC laptop it's working fine.????


[Edited by Moderator]

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Sep 14, 2022 4:02 PM

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2 replies

Sep 22, 2022 4:33 PM in response to Khalid_hamid

Some badly-coded websites do not perform as expected with the iPadOS Safari User Agent operating in one or other of its browsing modes - of which their are two - these being Desktop and Mobile.


It’s easy to switch between modes if a website isn’t functioning correctly. From the desired web-page, touch the aA icon at the left of the Address Bar; this will reveal a menu. From the menu select Website Settings, then select (or deselect) Request Desktop Website, then tap Done. Now refresh the webpage.


The chosen setting will be saved for the selected website - and can be simply reversed if needed.


Problems can also arise if you are using an Ad or Content blocking App. If using an Ad-blocker, try temporarily disabling the App - or modify its ruleset to white-list the website URL that is causing difficulties.


As a last resort, try using an alternative browser App - such as Firefox:

https://apps.apple.com/gb/app/firefox-private-safe-browser/id989804926

Unable to download a PDF file on iPad

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