Sim is locked

Greetings shagwana,

It looks as though your iPhone is locked and you're wanting to use your device with a different carrier. If so, you would need to contact the carrier the iPhone is locked with to request removal of the activation lock. This information is listed below, and also outlined in the following article. Once your request has been approved and the iPhone has been unlocked, you'll be able use your iPhone with different wireless providers.

1. "Only your carrier can unlock your iPhone. Contact your carrier and request an unlock. Your account might need to meet requirements for unlocking. After you submit the request, it might take a few days to complete. Contact your carrier to check the status of your unlock request.
2. After your carrier confirms that they unlocked your iPhone, follow the steps below. "

How to unlock your iPhone for use with a different carrier

Take care!