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How can I fix my truthdepth camera

Why disable and am having problems what does truthDepth camera

Posted on Sep 14, 2022 5:55 PM

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Question marked as Best reply

Posted on Sep 14, 2022 5:56 PM

According to Apple:

Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.


As a result, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

2 replies
Question marked as Best reply

Sep 14, 2022 5:56 PM in response to oyeyemi80

According to Apple:

Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.


As a result, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

Sep 14, 2022 6:59 PM in response to oyeyemi80

"Why disable and am having problems what does truthDepth camera: [...]Why disable and am having problems what does truthDepth camera"

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Thank you for the screenshot.

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For starters charge your iPhone --the charge is way down there, percentage-wise.


Troubleshooting Face ID:

Tried these two links?:


How can I fix my truthdepth camera

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