question mark upon loading
We tried to upgrade our OS and when doing so, it error'd out. Now it only loads with a ? in the centre of the screen. What do I do?
MacBook Air 13″, macOS 12.4
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shewoman6969 Said
"question mark upon loading: We tried to upgrade our OS and when doing so, it error'd out. Now it only loads with a ? in the centre of the screen. What do I do?"
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Troubleshooting a Mac with a Question Mark:
Learn form This:
First off, learn from this, knowing to always backup your Mac every so often, so that you a have something to restore your Mac from, for instance such as this.
So, Three Things...
I. Go here: If your Mac Starts Up to a Question Mark - Apple Support
II. Re-Mount the Drive:
Boot into Recovery Mode (Intel or Silicon) . Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.
III. If Neither of the Above Works...
Reinstall the macOS:
Go Here: How to reinstall macOS from macOS Recovery - Apple Support. Important: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once more.