📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hard Reset for macbook air

My password wasn't working when I tried to log into my MacBook air. I just got it yesterday. I thought I could do a hard reset by simply erasing the device off of my icloud. Now it's saying there's no profile to restore and I am not able to reinstall MacOS Monterey. How do I hard reset so I can set it up with my apple ID again?

Posted on Sep 14, 2022 10:08 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2022 9:27 AM

You could try this to return it to its original configuration: What to do before you sell, give away, or trade in your Mac - Apple Support


1 reply

Hard Reset for macbook air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.