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Level 1

4 points

Hard Reset for macbook air

My password wasn't working when I tried to log into my MacBook air. I just got it yesterday. I thought I could do a hard reset by simply erasing the device off of my icloud. Now it's saying there's no profile to restore and I am not able to reinstall MacOS Monterey. How do I hard reset so I can set it up with my apple ID again?

Posted on Sep 14, 2022 10:08 PM

Best reply

BobTheFisherman

Level 10

80,149 points

Posted on Sep 15, 2022 9:27 AM

You could try this to return it to its original configuration: What to do before you sell, give away, or trade in your Mac - Apple Support

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Hard Reset for macbook air

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