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My phone can’t update ios16 always give me messages that the is not connected to internet I don’t know why

iPhone XS Max, iOS 15

Posted on Sep 14, 2022 10:51 PM

Top-ranking reply

Level 10

91,571 points

Posted on Sep 14, 2022 11:45 PM

VPN is most likely culprit

Phone will not update

Check all of these carefully:-

· you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)

· Plenty of spare storage – 6GB at least.

· on charge with more than 20%, OR

· off charge with more than 50%

· low power mode turned off.

· Check Settings, General to make sure you have no Beta profile installed.

· no VPN installed (Check Settings, General, VPN & Device Management)

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