Cannot install app

Hi, hoping to get some help here. I can't download an application on my appstore it says the AppleID was never used in downloading an app when I click on review now to sign in nothing happens it just constantly asking me to sign in.

iPhone 13 Pro Max, iOS 15

Posted on Sep 15, 2022 7:47 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2022 7:56 AM

when I click on review now to sign in nothing happens


When you get that message on your screen, tap Review -> review your account information.

Click Review repeatedly. 

Some people have only had a response after a second or subsequent click.

Try to download a free app at the App Store.

Log in at appleid.apple.com and make sure you have payment information stored there.

 

5 replies
Question marked as Top-ranking reply

Sep 15, 2022 7:56 AM in response to sgcristobal

when I click on review now to sign in nothing happens


When you get that message on your screen, tap Review -> review your account information.

Click Review repeatedly. 

Some people have only had a response after a second or subsequent click.

Try to download a free app at the App Store.

Log in at appleid.apple.com and make sure you have payment information stored there.

 

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Cannot install app

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