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4 points

Apple TV remote keeps loosing connection

Apple TV remote keeps loosing connection

Posted on Sep 15, 2022 9:45 AM

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Community+ 2024

Level 10

143,460 points

Posted on Sep 16, 2022 5:44 AM

What is your model Apple TV box? Identify your Apple TV model - Apple Support

What is your model remote? Identify your Apple TV remote - Apple Support

Please check the battery charge level.

Please try a restart/re-pair/re-link of the remote. If your Apple TV remote isn't working - Apple Support

For the Siri Remote with bluetooth connectivity, see if there are sources of interference in the vicinity. Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

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Community+ 2024

Level 10

143,460 points

Sep 16, 2022 5:44 AM in response to Nedhlp1

What is your model Apple TV box? Identify your Apple TV model - Apple Support

What is your model remote? Identify your Apple TV remote - Apple Support

Please check the battery charge level.

Please try a restart/re-pair/re-link of the remote. If your Apple TV remote isn't working - Apple Support

For the Siri Remote with bluetooth connectivity, see if there are sources of interference in the vicinity. Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

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Apple TV remote keeps loosing connection

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