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Forgot password and the I can not find the password-reset option does not appear

Forgot the password to MacBook Air and the the password-reset option does not appear to me

Posted on Sep 15, 2022 12:05 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2022 3:44 PM

Perhaps your version of macOS is older than recent instructions shown?

Or newer than 'older version' offered in another link, at Apple support?


• If you forgot your Mac login password - Apple Support

<https://support.apple.com/kb/HT202860>


"These steps are for macOS Catalina or later. The steps for macOS Mojave or earlier 

are different. ~ If you're not sure which macOS you're using, try these steps first."


• If you can't reset your Mac login password - Apple Support

<https://support.apple.com/kb/HT212190>


This has two sections, first similar to earlier item posted here. Next

has various additional steps to try, such as macOS Recovery, & etc.


1 reply
Question marked as Top-ranking reply

Sep 16, 2022 3:44 PM in response to hamada136

Perhaps your version of macOS is older than recent instructions shown?

Or newer than 'older version' offered in another link, at Apple support?


• If you forgot your Mac login password - Apple Support

<https://support.apple.com/kb/HT202860>


"These steps are for macOS Catalina or later. The steps for macOS Mojave or earlier 

are different. ~ If you're not sure which macOS you're using, try these steps first."


• If you can't reset your Mac login password - Apple Support

<https://support.apple.com/kb/HT212190>


This has two sections, first similar to earlier item posted here. Next

has various additional steps to try, such as macOS Recovery, & etc.


Forgot password and the I can not find the password-reset option does not appear

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