I can’t change my store. I was living in Russia before the war started. I moved from there and can’t get back to Ukrainian store! I got my bank card and phone number set up but it says it’s not valid in this store. I feel horrible cause I don’t want to have anything mutual with Russians anymore! Change my store! I can show my passport.
You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.
Purchases - View, change, or cancel your subscriptions. *
Purchases - Subscriptions not billed through Apple *
Link to contact Apple Support at the end of the article.
Purchases - the subscription that you want to cancel is not listed *
Region - Change your iTunes Store, iBooks Store, or App Store country or region. *
If you have done all the above and are still having problems, contact iTunes Support. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.
Purchases - View, change, or cancel your subscriptions. *
Purchases - Subscriptions not billed through Apple *
Link to contact Apple Support at the end of the article.
Purchases - the subscription that you want to cancel is not listed *
Region - Change your iTunes Store, iBooks Store, or App Store country or region. *
If you have done all the above and are still having problems, contact iTunes Support. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
country/region
