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I need help to update my phone

iPhone 11, iOS 15

Posted on Sep 15, 2022 5:51 PM

Reply
1 reply

Sep 19, 2022 2:47 PM in response to BOEJahh

Thanks for posting in the Apple Support Communities BOEJahh,


Start by powering your iPhone off, then powering it back on.


From there, complete the following steps which often resolve the type of issue you're facing:

Try updating your device again using the same network. If you still see one of these messages, try updating your device using another network or update your device with your computer:
Update your device using a Mac with macOS Catalina or later
Update your device using a Mac with macOS Mojave or earlier, or a Windows PC
If the issue happens again after trying to update with multiple networks, remove the update.

You can find additional guidance and steps that may be helpful, here: If your iPhone or iPad won't update


Cheers!

I need help to update my phone

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