Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MY ACCOUNT HAS BEEN HACKED

how can I get my ex out of my I cloud account




Servers/Datacom

Posted on Sep 15, 2022 8:08 PM

Reply
Question marked as Best reply

Posted on Sep 16, 2022 12:38 AM

My account has been hacked


No, if you haven't jailbroken your iPhone, it's not possible.

 

See the following Apple articles

Personal Safety User Guide

Personal Safety User Guide – Apple Support (UK)


Intro to privacy and safety tools

Intro to privacy and safety tools – Apple Support (UK)


Use these checklists to quickly learn how to control who you want to have access:

Limit access checklist

Stop sharing checklist

Manage location sharing checklist

 

If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support

 

Click here for more support and assistance.

 


2 replies
Question marked as Best reply

Sep 16, 2022 12:38 AM in response to leddy177

My account has been hacked


No, if you haven't jailbroken your iPhone, it's not possible.

 

See the following Apple articles

Personal Safety User Guide

Personal Safety User Guide – Apple Support (UK)


Intro to privacy and safety tools

Intro to privacy and safety tools – Apple Support (UK)


Use these checklists to quickly learn how to control who you want to have access:

Limit access checklist

Stop sharing checklist

Manage location sharing checklist

 

If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support

 

Click here for more support and assistance.

 


Sep 16, 2022 1:55 PM in response to leddy177

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      *


Personal Safety User Guide


Security and your Apple ID.   *


Checklist: If you want to see if anyone else has access to your device or accounts  *


 Apple ID Password Change.  -


ASC YouTube for How to reset your Apple ID password


You can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.


Apple ID Name Change.  * 


Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication   *


ASC YouTube for what is two-Factor Authentication


Two Factor Authentification availability.   *


2 Factor Authentication - How to generate a recovery key.  *


Apple ID - Using app-specific passwords.   *


Apple ID - Two Step Verifications FAQ    *

MY ACCOUNT HAS BEEN HACKED

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.