Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t download apps on my App Store

I can’t download app on my Apple store right now asking for iTunes why



[Re-Titled by Moderator]

Posted on Sep 15, 2022 9:55 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2022 1:47 AM

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


Check also ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.


2.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


3.

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


4.

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)


5.

If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 


Click here for more support and assistance.

 

2 replies
Question marked as Top-ranking reply

Sep 16, 2022 1:47 AM in response to ayomide87

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


Check also ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.


2.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


3.

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


4.

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)


5.

If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 


Click here for more support and assistance.

 

I can’t download apps on my App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.