iPhone restore unfinished

Hi there

csbdantas,

If you're seeing an error message when attempting to restore your iPhone, you'll want to try these steps:

1. Update your Mac or PC

Update your Mac. Or if you have a PC, get updates from Microsoft. If you're using iTunes, make sure that you have the latest version of iTunes.

2. Plug your device directly into your computer

Plug your iPhone, iPad, or iPod directly into your computer's USB port (not into an attached keyboard or USB hub). Make sure that the cable is in good condition.

Make sure that your device is unlocked. If prompted, trust your device.

If you still see an error alert, try a different Apple USB cable or switch to a different USB port on your computer.

3. Restart your computer and your device

Turn off your computer, then turn it on again. Next, restart your device.

Learn how to restart your iPhone, restart your iPad, or restart your iPod touch.

4. Check your computer’s security software

You might need to update, change, or uninstall software that could be interfering with your computer's connection with iTunes.

5. Use a different computer

Update or restore your device on another computer that uses a different network.

You'll find these steps here: If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

If the issue persists and you're still seeing Error 6 afterwards, you'll want to check the security software and USB connection. Have a look at this information:

Check your security software

- If you see error 9, use these steps. 

- If you see errors 2, 4, 6, or 1611, check your third-party security software. Then check your USB connection.

- If you still see an error, contact Apple Support.

Here's what to check. Try again after each step:

1. Use the USB cable that came with your device. If you don't have it, try a different Apple USB cable. 

2. Switch to a different USB port on your computer. Don't plug into your keyboard.

3. Switch to a USB port on a different computer.

If you still see the error, check for other USB issues, check your third-party security software, then check your hardware.

Learn more here: iOS update and restore errors - Apple Support

If the issue persists, reach out to Apple Support directly for more guidance: Contact - Official Apple Support

Take care.