Why is my phone showing unknown parts
Why is my phone showing unknown parts
iPhone 13 Pro Max
Question marked as
Apple recommended
- For iOS 15.2 and later, go to Settings > General > About > PARTS AND SERVICE HISTORY to see which components, if any, have been replaced.
You’ll see "Unknown Part" if the component installed is not a genuine Apple part (or recognized as such by the device)
If the replacement was done using genuine Apple parts and processes, you’ll see "Genuine Apple Part" next to the component.
Replacements not performed by Apple will always appear as “Unknown Part”, but keep in mind that these components are functionally identical to the Original Equipment Manufacturer (OEM) equivalents and won’t perform any differently. Sellers on Back Market put every device they sell through rigorous testing suites to verify like-new condition and functionality. These processes are then validated by our own in-house teams to ensure the best quality devices.
Long story short, if "Unknown Part" appears, the component is likely to have been replaced by a new one that will work as well as an original one. And even if something did go wrong, your device is always under warranty for any defective issue.