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I am unable to update my iPhone iOS

what do i do if it won’t let me update my phone?


[Re-Titled by Moderator]

iPhone 11, iOS 15

Posted on Sep 16, 2022 10:02 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2022 10:12 PM

Do you see any error messages when you try updating your iPhone? Are you updating to a newer version of iOS 15, or upgrading to iOS 16?


Regardless, if any of the following are true, your phone may not be able to update:

  • The specific phone model does not support the update. << This shouldn't be an issue for an iPhone 11
  • The phone has been "jailbroken."
  • The phone is running an iOS beta. If so, then you will need to remove the beta profile first.
  • The phone does not have enough free space. Typically it should have at least 5GBs available to update.
  • The phone is configured for either or both Low Power Mode or Personal Hotspot.
  • The phone is not connected to power and it has less than 50% charge left.
  • The phone is not connected via Wi-Fi to the Internet. It won't update on a cellular-only connection … unless it is on certain 5G cellular networks.
  • The phone is connected via a VPN.


Ref: If your iPhone, iPad, or iPod touch won't update - Apple Support

3 replies
Question marked as Top-ranking reply

Sep 16, 2022 10:12 PM in response to andreaaa-

Do you see any error messages when you try updating your iPhone? Are you updating to a newer version of iOS 15, or upgrading to iOS 16?


Regardless, if any of the following are true, your phone may not be able to update:

  • The specific phone model does not support the update. << This shouldn't be an issue for an iPhone 11
  • The phone has been "jailbroken."
  • The phone is running an iOS beta. If so, then you will need to remove the beta profile first.
  • The phone does not have enough free space. Typically it should have at least 5GBs available to update.
  • The phone is configured for either or both Low Power Mode or Personal Hotspot.
  • The phone is not connected to power and it has less than 50% charge left.
  • The phone is not connected via Wi-Fi to the Internet. It won't update on a cellular-only connection … unless it is on certain 5G cellular networks.
  • The phone is connected via a VPN.


Ref: If your iPhone, iPad, or iPod touch won't update - Apple Support

Sep 16, 2022 10:13 PM in response to andreaaa-

andreaaa- Said:

"what do i do if it won’t let me update my phone?"

-------


If an iPhone Update will not Install:


A. Update Using a Computer:

Do so using WiFi or Ethernet on a computer.


B. Uninstall iOS 16 Beta:

Have iOS 16 beta installed? If so, uninstall it, and you would be prompted to upgrade to iOS16.

I am unable to update my iPhone iOS

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