Related Article: Apple security releases

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does my device refusing to update to any version? It’s still in version 14

My apple iphone device cannot upgrade further from ios 14 and keeps bringing up the phrase “update failed because yiu are not connected to the internet”. Yet i’m connected.

iPhone 11 Pro, iOS 14

Posted on Sep 16, 2022 10:35 PM

Reply
Question marked as Best reply

Posted on Sep 16, 2022 10:50 PM

You need about 6 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.


See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

4 replies
Question marked as Best reply

Sep 16, 2022 10:50 PM in response to Otuka

You need about 6 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.


See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

Sep 16, 2022 10:56 PM in response to Otuka

Otuka Said:

"Why does my device refusing to update to any version? It’s still in version 14: My apple iphone device cannot upgrade further from ios 14 and keeps bringing up the phrase “update failed because yiu are not connected to the internet”. Yet i’m connected."

-------


Thank you for the screenshot.


Updating an iPhone 11 Pro:

Do so using WiFi or Ethernet on a computer.

Use my User Tip:  Update your iPhone Using a Computer - User Tip


Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update.

Why does my device refusing to update to any version? It’s still in version 14

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.