I purchased Pandora post for $4.99 about two weeks ago and I’m still not receiving my reward or my benefits. I’m still having to watch ads in order to have add free listening what can I do to fix that?
iPhone SE, iOS 15
Hello BabyGdabaddest,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with an app you purchased. To start, try the steps listed here to see if they resolve the issue: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
"Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
Get more help
We hope this helps.
Cheers!
Why do I have to still listen to ads after purchasing pandora plus
