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Level 1

5 points

Apple account balance not working

Hi, I have sufficient apple account balance towards purchasing a iPhone. But while placing the order using the apple account balance it is showing a payment error. I even tried splitting the cost by using a credit card. But the problem remains. Please help!

Posted on Sep 17, 2022 1:20 AM

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Level 10

684,105 points

Posted on Sep 17, 2022 9:29 AM

If you are trying to purchase the phone at apple.com, for shopping assistance call 1-800-MY-APPLE.

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Level 10

684,105 points

Sep 17, 2022 9:29 AM in response to ranaLA

If you are trying to purchase the phone at apple.com, for shopping assistance call 1-800-MY-APPLE.

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Level 1

5 points

Sep 17, 2022 9:31 AM in response to Eric Root

It didn’t help. The problem is in the payment authorization. Apple has to fix that.

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Apple account balance not working

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