Can’t see a subscription
I have taken a subscription to Match.com and it isn’t showing on my list of iPhone subscriptions and I need to cancel it. Why doesn’t it show?
User profile for user:
LeleN1
User level:
Community Specialist
Hi Sbig77,
Thanks for posting in Apple Support Communities! If you're not seeing your subscription listed with the steps in the article If you want to cancel a subscription from Apple, follow the additional steps provided towards the bottom of the page to locate the receipt:
- "Search your email for the words "receipt from Apple."
- On the receipt for the subscription, check which Apple ID was used.
"
Finding the receipt will show you if it was billed through Apple, and which Apple ID it was billed to. If you're a part of Family Sharing, it may have been billed to the Organizer, or another Apple ID if you use more than one.
If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.
Hope that helps!