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iMessage

how do I get it to work on a iPhone because it stop working

Posted on Sep 17, 2022 5:08 AM

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Question marked as Best reply

Posted on Sep 17, 2022 7:45 AM

What happens when you try to use Messages? Error message(s)?


See the Apple Support article(s) below.


If you can’t turn on or sign in to iMessage or FaceTime.  *


If you can't send or receive messages on your iPhone, iPad, or iPod touch    *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Best reply

Sep 17, 2022 7:45 AM in response to KaylaRand

What happens when you try to use Messages? Error message(s)?


See the Apple Support article(s) below.


If you can’t turn on or sign in to iMessage or FaceTime.  *


If you can't send or receive messages on your iPhone, iPad, or iPod touch    *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

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